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Privacy Policy

Last updated: March 2026

1. Introduction

Vivien Beauty Studio ("we", "us", "our") is committed to protecting your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect the following personal data:

  • Name and contact information (phone number, email address)
  • Booking and appointment details
  • Payment information (processed securely through Stripe and PayNow)
  • Photos taken during services (with your consent)
  • Communication records via WhatsApp

3. How We Use Your Information

Your personal data is used for:

  • Processing bookings and providing our services
  • Processing payments and order fulfilment
  • Communicating with you about appointments and enquiries
  • Improving our services and customer experience
  • Marketing communications (only with your consent)

4. Payment Security

Credit card payments are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your credit card information on our servers. PayNow transactions are processed through your banking institution.

5. Data Sharing

We do not sell or share your personal data with third parties, except:

  • Payment processors (Stripe) for transaction processing
  • As required by law or regulatory authorities

6. Photos & Portfolio

Photos taken during makeup services, training sessions, or photography sessions may be used in our portfolio and marketing materials. We will always seek your consent before publishing any photos. You may request removal of your photos at any time.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. You may request deletion of your data at any time.

8. Your Rights

Under the PDPA, you have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate data
  • Withdraw consent for data processing
  • Request deletion of your personal data

9. Cookies

Our website uses minimal cookies for language preference storage only. We do not use tracking cookies or third-party analytics.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

For privacy-related enquiries or to exercise your data rights, contact us at:

  • Email: viviensg@asia.com
  • WhatsApp: +65 9345 2601
  • Vivien Studio: 3 Waringin Park, Singapore 416317
  • BizHub Studio: 28 Senang Cres, BizHub 28 #03-06, Singapore 416601
  • UEN: 202434060Z
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